Contact - Customer service - Eurowings

Please fill in the contact form if you would like to request a service, give us feedback or have been affected by a cancellation.

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International service numbers

Albania+49221 – 59988217

Austria+49221 – 59988211

Belgium+49221 – 59988205

Bosnia-Herzegovina+49221 – 59988214

Bulgaria+49221 – 59988218

Canada+49221 – 59988203

Croatia+49221 – 59988286

Cuba (service number in Venezuela)+49221 – 59988241

Cyprus+49221 – 59988280

Czech Republic+49221 – 59988260

Denmark+49221 – 59988238

Dominican Republic+49221 – 59988245

Egypt+49221 – 59988277

France+49221 – 59988233

Germany+49180 – 6320320

Greece+49221 – 59988250

Hungary+49221 – 59988281

Ireland+49221 – 59988223

Iceland+49221 – 59988224

Italy+49221 – 59988230

Jamaica+49221 – 59988244

Kosovo+49221 – 59988285

Luxembourg+49221 – 59988206

Malta+49221 – 59988258

Mauritius+49221 – 59988242

Mexico+49221 – 59988243

Montenegro+49221 – 59988215

Morocco+49221 – 59988276

Netherlands+49221 – 59988200

Norway+49221 – 59988239

Poland+49221 – 59988290

Portugal+49221 – 59988254

Romania+49221 – 59988213

Serbia+49221 – 59988216

Spain900 649635

Spain (Basque Country)900 649636

Spain (Catalonia)900 649637

Sweden+49221 – 59988240

Switzerland+49221 – 59988201

Thailand+49221 – 59988264

Tunisia+49221 – 59988275

Turkey+49221 – 59988282

USA+49221 – 59988202

Important:

Please note: international service numbers with the prefix 0221 and Spanish telephone numbers cannot be reached from the German mobile or landline network

Overview of phone charges

AlbaniaThe international rates of your phone service provider apply.
AustriaThe local rates of your phone service provider apply.
Belgium€0.15/min., mobile phone rates may vary.
Bosnia and HerzegovinaThe local rates of your phone service provider apply.
BulgariaThe international rates of your phone service provider apply.
CanadaThe local rates of your phone service provider apply.
CroatiaHRK 1.13/min, mobile phone rates may vary.
Cuba (service number in Venezuela)The international rates of your phone service provider apply.
Cyprus€0.25/min. (landline), €1.55/min. (mobile rate)
Czech RepublicThe local rates of your phone service provider apply.
DenmarkThe local rates of your phone service provider apply.
Dominican RepublicThe local rates of your phone service provider apply.
EgyptThe local rates of your phone service provider apply.
France€0.34/min., mobile phone rates may vary.
Germany€0.20/min. from any landline phone – mobile phone rates may vary.
Greece€0.25/min. (landline), €1.55/min. (mobile rate)
HungaryHUF 109/min., mobile phone rates may vary.
IcelandThe international rates of your phone service provider apply.
IrelandThe international rates of your phone service provider apply.
Italy €0.12/min., mobile phone rates may vary.
JamaicaFree of charge in Jamaica. The standard charges of your phone contract apply.
KosovoThe international rates of your phone service provider apply.
Luxembourg €0.40/min., mobile phone rates may vary.
MaltaThe local rates of your phone service provider apply.
MarokkoThe international rates of your phone service provider apply.
MauritiusThe local rates of your phone service provider apply.
MexicoThe local rates of your phone service provider apply.
MontenegroThe local rates of your phone service provider apply.
NamibiaThe international rates of your phone service provider apply.
NetherlandsCalls to this number are toll-free. You will only be charged at the standard calling rate.
NorwayThe local rates of your phone service provider apply.
PolandPLN 2.56/min., mobile phone rates may vary.
Portugal€0.10/min., mobile rate: €0.25/min.
Romania€0.63/min., mobile phone rates may vary.
SerbiaThe international rates of your phone service provider apply.
SpainFree in Spain
Spain (Basque Country)Free in Spain
Spain (Catalonia)Free in Spain
SwedenSEK 1/min., mobile rate: SEK 2.50/min.
SwitzerlandCHF0.64/min.
ThailandThe local rates of your phone service provider apply.
TunisiaThe international rates of your phone service provider apply.
TurkeyThe international rates of your phone service provider apply.
USAThe international rates of your phone service provider apply.

We are happy to help you with your questions and requests.

Our call center is there for you every day from 6.00 a.m. – 12.00 midnight (CET).

Call us at: +49 (0)221 599 882 22 

(The international rates of your phone service provider apply)