Contact - Customer service - Eurowings

CALL SERVICE CENTER

Our call centre is there for you every day from 0.00 a.m. – 12.00 midnight (CET)*.

Call us at: +44 (0) 330 365 1918 

*Calls to 03 numbers cost the same as calling 01 and 02 numbers and count towards inclusive allowances on landline and mobile packages. From abroad, calls to 03 numbers are charged at the prevailing international rate.

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International service numbers

Albania +44(0)871 702 9974*

Austria 0800 802682*

Basque Country 900 839008*

Belgium 0702-74900*

Bosnia-Herzegovina +44(0)871 702 9976*

Bulgaria +359 249 17413*

Canada +1 613 800 7556*

Catalonia +34 900 804912*

Croatia 0601 90195*

Cuba (service number in Venezuela) +58 212 710 2135*

Cyprus + 44(0)871 221 0075*

Czech Republic +42 0228 881 350*

Denmark +44 871 423 2398*

Dominican Republic +1 829 954 8312*

Dubai 800035703984*

France 0892 390158*

Germany +49(0)180 6 320 320*

Greece + 44(0)871 221 0075*

Hungary 0691 999 500*

Iceland +44(0)871 702 9978*

Ireland +44(0)871 702 9979*

Israel +972 376 307 23*

Italy 199 257 013*

Kosovo +44(0)871 702 9980*

Luxembourg 900 44008*

Macedonia +44(0)871 702 9981*

Mauritius +230 58 69 0010*

Morocco +44 871 894 3395*

Netherlands 0900 0401212*

Norway +47 800 69125*

Poland 703 403044*

Portugal 707 780 033*

Romania 0903 760 101*

Serbia +44(0)871 702 9984*

Spain +34 900 838 113*

Sweden 0770 930 733*

Switzerland 0900 000 407 (0,64 CHF/Min.)

Thailand +66 180 001 1160*

Tunisia +44 871 894 3390*

Turkey +44(0)871 702 9985*

USA 1 845 709 8332*

Important:

Please note that these numbers can only be reached from the country in question by landline and mobile phones.

Overview of phone charges

Albania The international rates of your phone service provider apply.
Austria The local rates of your phone service provider apply.
Basque Country Free
Belgium €0.15/min., mobile phone rates may vary.
Bosnia and Herzegovina The international rates of your phone service provider apply.
Bulgaria The international rates of your phone service provider apply.
Canada The local rates of your phone service provider apply.
Catalonia Free
Croatia HRK 1.13/min, mobile phone rates may vary.
Cuba (service number in Venezuela) The local rates of your phone service provider apply.
Cyprus €0.25/min. (landline), €1.55/min. (mobile rate)
Czech Republic The local rates of your phone service provider apply.
Denmark The international rates of your phone service provider apply.
Dominican Republic The local rates of your phone service provider apply.
Dubai Free in United Arab Emirates.
France €0.34/min., mobile phone rates may vary.
Germany €0.20/min. from any landline phone – mobile phone rates may vary.
Greece €0.25/min. (landline), €1.55/min. (mobile rate)
Hungary HUF 109/min., mobile phone rates may vary.
Iceland The international rates of your phone service provider apply.
Ireland The international rates of your phone service provider apply.
Israel The international rates of your phone service provider apply.
Italy €0.12/min., mobile phone rates may vary.
Kosovo The international rates of your phone service provider apply.
Luxembourg €0.40/min., mobile phone rates may vary.
Macedonia The international rates of your phone service provider apply.
Marokko The international rates of your phone service provider apply.
Netherlands €0.03/min., mobile phone rates may vary.
Norway The local rates of your phone service provider apply.
Poland PLN 2.56/min., mobile phone rates may vary.
Portugal €0.10/min., mobile rate: €0.25/min.
Romania €0.63/min., mobile phone rates may vary.
Russia The international rates of your phone service provider apply.
Serbia The international rates of your phone service provider apply.
Spain Free in Spain
Sweden SEK 1/min., mobile rate: SEK 2.50/min.
Switzerland CHF0.64/min.
Thailand The local rates of your phone service provider apply.
Tunisia The international rates of your phone service provider apply.
Turkey The international rates of your phone service provider apply.
USA The international rates of your phone service provider apply.

We are happy to help you with your questions and requests.