Contact - Customer service - Eurowings

Our call centre is there for you every day from 0.00 a.m. – 12.00 midnight (CET).

Call us at: +44 (0) 330 365 1918 

Calls to 03 numbers cost the same as calling 01 and 02 numbers and count towards inclusive allowances on landline and mobile packages. From abroad, calls to 03 numbers are charged at the prevailing international rate.

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International service numbers

Albania +44(0)871 702 9974

Austria 0800 802682

Basque Country 900 839008

Belgium 0702-74900

Bosnia-Herzegovina +44(0)871 702 9976

Bulgaria +359 249 17413

Canada +1 613 800 7556

Catalonia +34 900 804912

Croatia 0601 90195

Cuba (service number in Venezuela) +58 212 710 2135

Cyprus + 44(0)871 221 0075

Czech Republic +42 0228 881 350

Denmark +44 871 423 2398

Dominican Republic +1 829 954 8312

Dubai 800035703984

France 0892 390158

Germany +49(0)180 6 320 320

Greece +44(0)871 221 0075

Hungary 0691 999 500

Iceland +44(0)871 702 9978

Ireland +44(0)871 702 9979

Israel +972 376 307 23

Italy 199 257 013

Kosovo +44(0)871 702 9980

Luxembourg 900 44008

Macedonia +44(0)871 702 9981

Mauritius +230 58 69 0010

Morocco +44 871 894 3395

Namibia +27213003720

Netherlands 0900 0401212

Norway +47 800 69125

Poland 703 403044

Portugal 707 780 033

Romania 0903 760 101

Serbia +44(0)871 702 9984

South Africa +27213003710

Spain +34 900 838 113

Sweden 0770 930 733

Switzerland 0900 000 407 (0,64 CHF/Min.)

Thailand +66 180 001 1160

Tunisia +44 871 894 3390

Turkey +44(0)871 702 9985

USA 1 845 709 8332

Important:

Please note that these numbers can only be reached from the country in question by landline and mobile phones.

Overview of phone charges

Albania The international rates of your phone service provider apply.
Austria The local rates of your phone service provider apply.
Basque Country Free
Belgium €0.15/min., mobile phone rates may vary.
Bosnia and Herzegovina The international rates of your phone service provider apply.
Bulgaria The international rates of your phone service provider apply.
Canada The local rates of your phone service provider apply.
Catalonia Free
Croatia HRK 1.13/min, mobile phone rates may vary.
Cuba (service number in Venezuela) The local rates of your phone service provider apply.
Cyprus €0.25/min. (landline), €1.55/min. (mobile rate)
Czech Republic The local rates of your phone service provider apply.
Denmark The international rates of your phone service provider apply.
Dominican Republic The local rates of your phone service provider apply.
Dubai Free in United Arab Emirates.
France €0.34/min., mobile phone rates may vary.
Germany €0.20/min. from any landline phone – mobile phone rates may vary.
Greece €0.25/min. (landline), €1.55/min. (mobile rate)
Hungary HUF 109/min., mobile phone rates may vary.
Iceland The international rates of your phone service provider apply.
Ireland The international rates of your phone service provider apply.
Israel The international rates of your phone service provider apply.
Italy €0.12/min., mobile phone rates may vary.
Kosovo The international rates of your phone service provider apply.
Luxembourg €0.40/min., mobile phone rates may vary.
Macedonia The international rates of your phone service provider apply.
Marokko The international rates of your phone service provider apply.
Namibia The international rates of your phone service provider apply.
Netherlands Calls to this number are toll-free. You will only be charged at the standard calling rate.
Norway The local rates of your phone service provider apply.
Poland PLN 2.56/min., mobile phone rates may vary.
Portugal €0.10/min., mobile rate: €0.25/min.
Romania €0.63/min., mobile phone rates may vary.
Russia The international rates of your phone service provider apply.
Serbia The international rates of your phone service provider apply.
South Africa The national rates of your phone service provider apply.
Spain Free in Spain
Sweden SEK 1/min., mobile rate: SEK 2.50/min.
Switzerland CHF0.64/min.
Thailand The local rates of your phone service provider apply.
Tunisia The international rates of your phone service provider apply.
Turkey The international rates of your phone service provider apply.
USA The international rates of your phone service provider apply.

We are happy to help you with your questions and requests.