Contact - Customer service - Eurowings

Our call centre is there for you every day from 0.00 a.m. – 12.00 midnight (CET).

Call us at: +49 (0)221 – 59988222 

(The international rates of your phone service provider apply)

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International service numbers

Albania +49221 – 59988217

Austria +49221 – 59988211

Belgium +49221 – 59988205

Bosnia-Herzegovina +49221 – 59988214

Bulgaria +49221 – 59988218

Canada +49221 – 59988203

Croatia +49221 – 59988286

Cuba (service number in Venezuela) +49221 – 59988241

Cyprus +49221 – 59988280

Czech Republic +49221 – 59988260

Denmark +49221 – 59988238

Dominican Republic +49221 – 59988245

Egypt +49221 – 59988277

France +49221 – 59988233

Germany +49180 – 6320320

Greece +49221 – 59988250

Hungary +49221 – 59988281

Ireland +49221 – 59988223

Iceland +49221 – 59988224

Italy +49221 – 59988230

Jamaica +49221 – 59988244

Kosovo +49221 – 59988285

Luxembourg +49221 – 59988206

Malta +49221 – 59988258

Mauritius +49221 – 59988242

Mexico +49221 – 59988243

Montenegro +49221 – 59988215

Morocco +49221 – 59988276

Namibia +49221 – 59988295

Netherlands +49221 – 59988200

Norway +49221 – 59988239

Poland +49221 – 59988290

Portugal +49221 – 59988254

Romania +49221 – 59988213

Serbia +49221 – 59988216

Spain 900 649635

Spain (Basque Country) 900 649636

Spain (Catalonia) 900 649637

Sweden +49221 – 59988240

Switzerland +49221 – 59988201

Thailand +49221 – 59988264

Tunisia +49221 – 59988275

Turkey +49221 – 59988282

USA +49221 – 59988202

Important:

Please note: international service numbers with the prefix 0221 and Spanish telephone numbers cannot be reached from the German mobile or landline network

Overview of phone charges

Albania The international rates of your phone service provider apply.
Austria The local rates of your phone service provider apply.
Belgium €0.15/min., mobile phone rates may vary.
Bosnia and Herzegovina The local rates of your phone service provider apply.
Bulgaria The international rates of your phone service provider apply.
Canada The local rates of your phone service provider apply.
Croatia HRK 1.13/min, mobile phone rates may vary.
Cuba (service number in Venezuela) The international rates of your phone service provider apply.
Cyprus €0.25/min. (landline), €1.55/min. (mobile rate)
Czech Republic The local rates of your phone service provider apply.
Denmark The local rates of your phone service provider apply.
Dominican Republic The local rates of your phone service provider apply.
Egypt The local rates of your phone service provider apply.
France €0.34/min., mobile phone rates may vary.
Germany €0.20/min. from any landline phone – mobile phone rates may vary.
Greece €0.25/min. (landline), €1.55/min. (mobile rate)
Hungary HUF 109/min., mobile phone rates may vary.
Iceland The international rates of your phone service provider apply.
Ireland The international rates of your phone service provider apply.
Italy €0.12/min., mobile phone rates may vary.
Jamaica Free of charge in Jamaica. The standard charges of your phone contract apply.
Kosovo The international rates of your phone service provider apply.
Luxembourg €0.40/min., mobile phone rates may vary.
Malta The local rates of your phone service provider apply.
Marokko The international rates of your phone service provider apply.
Mauritius The local rates of your phone service provider apply.
Mexico The local rates of your phone service provider apply.
Montenegro The local rates of your phone service provider apply.
Namibia The international rates of your phone service provider apply.
Netherlands Calls to this number are toll-free. You will only be charged at the standard calling rate.
Norway The local rates of your phone service provider apply.
Poland PLN 2.56/min., mobile phone rates may vary.
Portugal €0.10/min., mobile rate: €0.25/min.
Romania €0.63/min., mobile phone rates may vary.
Serbia The international rates of your phone service provider apply.
Spain Free in Spain
Spain (Basque Country) Free in Spain
Spain (Catalonia) Free in Spain
Sweden SEK 1/min., mobile rate: SEK 2.50/min.
Switzerland CHF0.64/min.
Thailand The local rates of your phone service provider apply.
Tunisia The international rates of your phone service provider apply.
Turkey The international rates of your phone service provider apply.
USA The international rates of your phone service provider apply.

We are happy to help you with your questions and requests.