We use a cookie-based tracking software program to determine the
frequency of use and the number of users to our website. However, with
this software we are unable to collect any personal information that
reveals the identity of the user. Eurowings may provide statistics
about customer behaviour in relation to the use of the website to
reputable third-party companies if these statistics do not contain any
personal information that reveals the identity of the customer.
You can also disable this tracking software by disabling the cookies
(see above).
Exactag GmbH
Uses performance- and targeting/advertising cookies
Exactag GmbH collects and saves data on this website and its
subpages for marketing and optimisation purposes. This data can be
used to create user profiles under a pseudonym.
To do this,
cookies and so-called ‘fingerprints’ are used. Cookies are small text
files that are saved locally in the cache of the user’s internet
browser. The fingerprint technology (also called IPless-key) saves
environmental variables of the internet browser in a database but does
not store any explicit user-related information such as an IP address.
Cookies and/or the fingerprint can recognise the internet browser. The
data collected using the Exactag technologies will not be used to
identify the user of the website personally without the data subject’s
separate consent; as a general rule, personal data are not collected.
You can object to having your anonymous visitor information collected
in the future at any time. To ensure such data storage is disabled, a
cookie is placed on your browser. This cookie is called
‘exactag_new_ccoptout’ and is placed by ‘m.exactag.com’. It must not
be deleted as long as the user objects to the storing of their data.
The objection can be activated on the following page: https://www.exactag.com/en/data-privacy/
Adform A/S
Uses targeting/advertising cookies
Eurowings collaborates with a number of advertising partners to
ensure that its internet offers and websites are as helpful and
interesting to you as possible. To do this, cookies are placed by
Adform A/S (Wildersgade 10B, 1, 1408 Copenhagen K, Denmark) when
visiting the Eurowings website. These are temporary cookies that are
automatically deleted after 60 days of inactivity. These cookies
contain anonymous data. These may include, for example, which products
you have viewed, whether something is purchased, which products were
searched for, etc. These anonymous data are not saved together with
your personal data at any time. They are solely intended to allow our
advertising partners to offer you advertising that might actually
interest you. To prevent the collection of data by Adform A/S with an
opt-out cookie, follow this link: http://site.adform.com/privacy-policy/en/
Retargeting/ The Trade Desk Inc.
Uses targeting/advertising cookies
On the basis of our legitimate interests (i.e. interest in the
analysis, optimisation, and economic operation of our online offerings
as defined by point (f) of Article 6(1) GDPR), we offer marketing and
remarketing services (hereinafter referred to as “Marketing Services”)
from The Trade Desk Inc., 42 N. Chestnut St, Ventura, CA 93001, USA
(“The Trade Desk”) as well as advolution.control, a service from
Digital Control GmbH & Co. KG, Kaistr. 16a, 40221 Düsseldorf (“advolution.control”).
The Trade Desk is certified under the Privacy Shield agreement, and
therefore offers a guarantee that it complies with European data
protection law (https://www.privacyshield.gov/participant?id=a2zt0000000TNT1AAO&status=Active).
The Marketing Services enable us to offer more targeted adverts for
our website, in order to show users only adverts that are potentially
in line with their interests. If, for example, a user is shown adverts
for products in which he or she has been interested on other websites,
this is referred to as retargeting or remarketing.
For these purposes, when our website and other websites on which
these Marketing Services are active are accessed, the Marketing
Services execute code, and (re)marketing tags (invisible graphics or
code, also referred to as “web beacons”) are integrated into the
website. With the aid of these web beacons, an individual cookie –
i.e. a small file – is stored on the respective user’s device
(comparable technologies may also be used instead of cookies). This
file can be used to determine which websites the user accesses, which
content he or she finds interesting, and which offerings he or she has
clicked. In addition, technical information relating to the browser
and operating system, referring websites, visit time, and other
information regarding the use of the online offering may also be collected.
In order to be able to subsequently address users on other websites
on which other similar technology service providers are used, The
Trade Desk may match cookies with those of these other technology
service providers (“Technology Partners”) (referred to as “cookie
matching”). This makes it possible to determine whether the respective
user also browses other websites. Based on this matching, cookies from
these Technology Partners can also be displayed on our website.
In addition, we also use cookies in order to measure the success of
our advertising. The information collected with the aid of the cookies
is used to create what are referred to as conversion statistics. This
is an evaluation – defined in advance – of actions that a user has
performed on our website (for example accessing a certain page or
placing an order). For example, we retrospectively find out the total
number of users who have clicked an ad and been forwarded to a page
equipped with conversion capture. However, we do not receive any
information that enables users to be personally identified. We do not
share the conversion statistics with third parties.
Users’ data are processed on a pseudonymised basis in the context of
the Marketing Services. This means that The Trade Desk and its
Technology Partners, as well as advolution.control, do not store and
process not users’ names or email addresses for example, but instead
process the relevant data on a cookie-specific basis within
pseudonymised user profiles. This means that, from the perspective of
The Trade Desk and its Technology Partners, as well as
advolution.control, the adverts are not managed and displayed for a
specific identified person but for the owner of the cookie, regardless
of who the cookie owner is.
If you would like to deactivate interest-related advertising through
the Marketing Services, you can do so using the webpages linked below
(referred to as the opt-out procedure). This will set an opt-out
cookie on your computer. This opt-out cookie prevents the use and
further capture of your usage behaviour by the respective Marketing
Services. If this opt-out cookie is deleted, the Marketing Services
can no longer identify that opt-out has taken place. The opt-out
procedure must be repeated in this case.
Link to deactivation (opt-out) for The Trade Desk: http://www.youronlinechoices.com/de/praferenzmanagement/ (listed
provider: “The Trade Desk”)
Link to deactivation (opt-out) for advolution.control: http://advolution.de/datenschutz.php (Under point
6.5: Cookie Opt-out)
advolution.control
Uses performance and targeting/advertising cookies
On the basis of our legitimate interests (i.e. interest in the
analysis, optimisation, and economic operation of our online offerings
as defined by point (f) of Article 6(1) GDPR), we offer Marketing
Services from advolution.control, a service from Digital Control GmbH
& Co. KG, Kaistr. 16a, 40221 Düsseldorf.
The Marketing Services use cookies in order to measure the success
of our advertising. For this purpose, when certain pages on our web
presence are accessed, a code is executed by the Marketing Services
and conversion tags (visible graphics or code, also referred to as
“web beacons”) are integrated into the website. With the aid of these
web beacons, an individual cookie – i.e. a small file – is stored on
the respective user’s device (comparable technologies may also be used
instead of cookies). This file can be used to determine whether a user
has accessed particular pages on our web presence. In addition,
technical information relating to the browser and operating system,
referring websites, visit time, and other information regarding the
use of the online offering may also be collected.
The information collected with the aid of the cookies is used to
create what are referred to as conversion statistics. This is an
evaluation – defined in advance – of actions that a user has performed
on our website (for example accessing a certain page or placing an
order). For example, we retrospectively find out the total number of
users who have clicked an ad and been forwarded to a page equipped
with conversion capture. However, we do not receive any information
that enables users to be personally identified. We do not share the
conversion statistics with third parties.
Users’ data are processed on a pseudonymised basis in the context of
the Marketing Services. This means that the Marketing Services do not
store and process users’ names or email addresses for example, but
instead process the relevant data on a cookie-specific basis within
pseudonymised user profiles. From the perspective of the Marketing
Services, the adverts and conversion statistics are not managed and
displayed for a specifically identified person, but for the owner of
the cookie, regardless of who the owner of the cookie is.
If you would like to deactivate the measurement by the Marketing
Services of the success of our advertising, you can do so using the
webpages linked below (referred to as the opt out procedure). This
will set an opt-out cookie on your computer. This opt-out cookie
prevents the use and further capture of your usage behaviour by the
Marketing Services. If this opt-out cookie is deleted, the Marketing
Services can no longer identify that opt-out has taken place. The
opt-out procedure must be repeated in this case.
Link to deactivation (opt-out) for advolution.control: http://advolution.de/datenschutz.php (Under point
6.5: Cookie Opt-out)
Doubleclick
Uses performance cookies
DoubleClick by Google is a tracking software of Google Ireland
Limited, Gordon House, Barrow Street, Dublin 4, Ireland. DoubleClick
uses cookies to show you ads that may interest you. An anonymous ID is
attributed to your browser to determine which ads you have been shown
and which one you have clicked on. These cookies do not contain
personal data. The data collected are transmitted to a server in the
United States and stored there. The company adheres to the data
privacy provisions of the “EU-US Privacy Shield”. Google will not
associate your data with other data stored by Google. For more
information on the privacy policy of Google, click here: https://policies.google.com/privacy?hl=en
Google Tag Manager
Uses targeting/advertising cookies
On our website, we use Google Tag Manager from Google (Google
Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).
Google collects data on your usage patterns on our website and allows
us to show you advertising customised to your needs on third-party
sites. The data are not associated with your profile or booking data
on Eurowings.com.
The privacy policy of Google Tag Manager can be found here. If you
would like to disable Google Tag Manager, you can do this by
activating the switches displayed above. Alternatively, you can also
disable cookies from Google Tag Manager in your browser.
AWIN AG
Uses performance cookies
We use software of Awin AG (Eichhornstraße 3, 10785 Berlin). Awin
uses cookies and web beacons to collect information about your usage
patterns on our website. These data are used to determine the success
of our advertising on third-party sites. The data collected by Awin
are not associated with your personal data stored by Eurowings. Awin
is therefore unable to identify you personally but rather only a
device or browser.
If you would like to disable tracking software of Awin, you can do
this by activating the switches displayed above. Alternatively, you
can disable cookies from Awin in your browser.
Optimise-it GmbH
Uses necessary cookies
This website uses technologies from optimise-it GmbH, Karnapp 25,
21079 Hamburg (www.optimise-it.de) to collect data in pseudonymous
form for marketing and optimisation purposes. To do this, cookies and
a so-called fingerprint are used. Cookies are small text files that
are saved locally in the cache of the user’s internet browser. The
fingerprint technology saves environmental variables of the internet
browser in a database but does not store any explicit user-related
information such as an IP address.
Cookies and the fingerprint can recognise the internet browser. The
data collected will not be used to identify the visitor personally,
and they will not be merged with personal data of the bearer of the
pseudonym. You have the opportunity to prevent data analysis by
fingerprints on this website in the future by placing a block cookie
or opt-out cookie in the chat window (see data protection). As long as
you do not delete this cookie in the browser, the fingerprint will be
prevented from conducting the analysis.
Usabilla
Use of performance cookies
We use the ‘Usabilla for Websites’ and ‘Usabilla for Apps’ feedback
services by Usabilla to analyse user feedback and optimise our
website. Whenever a user clicks the feedback button or takes part in
an online survey, a cookie is placed on the user’s computer. The
user’s browser creates a direct link to Usabilla’s server and passes
on data from the user's device. Further information can be found here in
Usabilla’s privacy statement.
Adobe Analytics
Uses performance cookies
For the needs-based design of our website we create pseudonymous
user profiles with the help of Adobe Analytics, an analysis
application of Adobe Systems Software Ireland Limited (‘Adobe’). Adobe
Analytics also uses cookies that enable the analysis of your use of
the website. The information generated by the cookie is usually
transmitted to a server in Europe owned by Adobe and stored there. As
we have enabled IP anonymisation on this website, our server settings
ensure that your IP address is anonymised before storage and further
processing. In doing so, the last octet of the IP address is replaced
with zeros. Adobe uses this information to evaluate your use of the
website on our behalf, to compile reports about the website activity
and to provide us with additional services related to website activity
and internet usage.
You may object to the creation of a pseudonymous user profile by
Adobe Analytics on this website at any time:
- You can place an opt-out cookie that instructs Adobe not to
store or use your data for purposes of web analytics. Please keep in
mind that this solution will only disable the web analysis for as
long as the opt-out cookie is still stored on the browser. If you
now want to use the opt-out cookie, click here
.
- You can prevent the
storage of cookies used to create a profile by adjusting your
browser software.
Adobe Target
Uses targeting/advertising cookies
We also use the application Adobe Target to carry out so-called ‘A/B
tests’ and display target group-based content on our website.
With A/B tests, we display different versions of our website to user
groups (for example, the original version and a version with modified
designs or content). By using Adobe Target, we can determine which of
the two versions results in improved performance.
To display the target group-based content, we allocate users of our
website into one or more target groups and then display customised
content on our website to the respective target groups.
Adobe Target also uses cookies and saves certain information based
on the cookie in a pseudonymised usage profile, which does not allow
any direct identification of you for this purpose. In the
pseudonymised usage profile, information on the browser and the end
device, information on the use of our website and the user’s
approximate location are usually transmitted to a server in the USA
owned by Adobe and stored there. As with Adobe Analytics, Adobe Target
also records the IP address, and this address is anonymised before
storage and further processing by changing the last octet. The
approximate location is determined exclusively on the basis of the
anonymised IP address.
For Adobe Target, Adobe uses both ‘session cookies’, which are
cached only for the duration of your use of our website, as well as
‘persistent cookies’ used to store information about visitors who
repeatedly access our website.
You may object to the creation of a pseudonymous user profile by
Adobe Target on this website at any time, by:
- placing an opt-out cookie that instructs Adobe not to store or
use your data for purposes of web analytics. Please keep in mind
that this solution will only disable the web analysis for as long as
the opt-out cookie is still stored on the browser. If you now want
to use the opt-out cookie, click here.
- adjusting your browser software to
prevent the storage of cookies used to create a profile.
m-pathy GmbH
Uses performance cookies
This website uses m-pathy GmbH (www.m-pathy.com) technology, which
anonymously records and stores user data about sessions and
interactions. This includes mouse movements, clicks, scrolling, touch
and multi-touch actions and keyboard inputs in order to improve the
content and user-friendliness of the respective website. m-pathy uses
cookies to identify the user’s browser and analyse the use of the
website. This cookie does not collect any personal data and cannot be
linked to your account.
Facebook
Uses targeting/advertising cookies
With Facebook Pixel, Facebook can show you advertising from
Eurowings on facebook.com that is customised for you. If you have
given Facebook your consent, upon activation Facebook Pixel will send
general information about the browsing session, along with the
Facebook cookie, Pixel ID and the URL of the site visited. No personal
information is passed on to Facebook about the person who visited the
website. Specifically, all information from the HTTP header is shared.
This comprises the anonymised IP address, information about the web
browser, language and time zone, and the name of the mobile network or
Internet service provider. The anonymised IP address is not shared
with the advertiser during this process. Facebook does not use the IP
address from the HTTP header as part of marketing (for targeting or
localisation purposes). Facebook does process the IP address, but does
not use it further.
Find out more from Facebook: https://www.facebook.com/ads/about/?entry_product=ad_preferences
You can also deactivate Facebook Pixel here: https://www.facebook.com/settings?tab=ads
Outbrain
Uses targeting / advertising cookies
This website uses technology from Outbrain Inc. (Outbrain, 39 W 13th
Street, New York, NY 10011, USA). This makes it possible to
specifically target Internet users who have already taken an interest
in our offers on our partners’ pages with advertising or to collect
data about them. The technology depends on cookie-based analysis of
user behaviour. This ad will only appear on Outbrain commercials,
either on Outbrain Engage's ad space or the Outbrain Extended Network.
If you do
not want to receive interest-based advertising, you can disable this
feature here.
MairDumont Netletix
Uses targeting/advertising cookies
MAIRDUMONT NETLETIX GmbH & Co. KG (www.mairdumont-netletix.com),
Marco-Polo-Straße 1, 73760 Ostfildern (Kemnat), (“MDNX”) is the online
marketer we use for marketing advertising space. MDNX collects data
used for personal advertising and is jointly responsible together with
the operator of this website for its use.
Various companies are involved in both collecting data and
presenting advertising used to market internet offers. These companies
take on different roles. They can either be responsible for data
processing (responsible body) or act as a pure service provider acting
under instructions (order processor). Further information can be found
here in MDNX’s privacy statement under item 1 Scope of
personal data processing.
In order to personalise advertising, design it in line with various
interests and find suitable target groups, online marketing uses a
method that investigates user behaviour and creates pseudonymised user
profiles, which can then be used to deliver advertising. This is done
for example by recording and saving offers that have been visited,
content that has been clicked, etc. This data is regularly saved in a
database/profile which can then be accessed by a cookie. No user names
or personal details are saved. Instead, the cookie acts as a
pseudonym, while the real name/identity of the user is not known. Data
from third-party sources may also be added in some cases. User
behaviour patterns regarding our offers are stored and evaluated
within these profiles, as well as socio-demographic data and
assumptions about socio-demographic data (i.e. statistical twins of
profiles with known data that are matched via similar or identical
surfing patterns). This profile creation can also be done across
networks. The pseudonymous user profiles are not associated with any
personal data.
The following data may be collected: Browser, operating system, IP
(Internet Protocol) address, language, website internet address, time
and date of the page visit, the amount of data downloaded and any
browser plug-ins used.
If you do not want MDNX to continue collecting data on your surfing
behaviour, please click on the link below to use the opt-out options available.
MDNX’s banner advertising is currently integrated into the
operator’s following pages: Web check-in, View booking, Complete
booking, Travel agency dashboard and Corporate dashboard. The operator
of this website reserves the right to place them in other areas.
There may be specific targeting here according to the following
information: departure and destination airport, return flight date,
type of booking, Miles & More affiliation, price class and gender
of the booking party.
MDNX also uses an AdServer (Google Ad Manager) to advertise on the
site. In addition to AdServer, they also use service providers (SSPs)
who sell advertising space on an auction basis. Campaigns which are
directly sold to advertisers are often delivered as personal
advertising; however, pseudonyms are always used in place of personal
data such as IP address and cookies here.
Further information about this can be found in MDNX’s privacy statement under item 1b
Supply-Side Platforms (SSP).