The username and password that you entered do not match.
Please note that your username is the email address that you used to register.
If you have since changed your email address in the system, that email is only for contact purposes.
The original email address is still the one used to log in.
The app version you're currently using is out of date. Unfortunately, flights can't be synchronized. Please update your App.
You have successfully logged out.
You have been inactive for more than minutes. You can start your search again.
The current transitional period is an exceptional situation and a
very difficult phase for the German airline industry. For this reason,
we are offering stranded Air Berlin passengers heavily discounted
conditions for their cancelled return flights home.
This is how it works:
Book Book your
replacement flight on eurowings.com.
your paperwork Submit your travel documents
by 15/12/2017 to the email address
your rebate You will receive 50% of your
fare back. The rebate will then be automatically paid using the
payment method you selected when booking your flight on eurowings.com.
To receive the rebate,
your Air Berlin return flight must have been cancelled between
28/10/2017 and 15/11/2017, and your Air Berlin booking must
have been made before 15/08/2017.
If no suitable flight is available on eurowings.com, we recommend
the websites of Lufthansa, SWISS and Austrian Airlines. Special conditions for Air
Berlin customers are published on these websites as well.
Domestic flights within Germany are not eligible for the rebate.
This also applies to flights booked through other booking portals or
travel agencies. Therefore, please book your replacement
flight exclusively through eurowings.com.
Customers who booked their flight as part of an all-inclusive trip
should contact their travel agent.
Please note that, due to the large number of passengers affected,
the rebate process may take several weeks. We apologise for the inconvenience.
Several authorities - including those in the U.S.A., Canada or Hong
Kong - have banned the Samsung Galaxy Note 7 from board for safety
reasons. Based on these decisions, Eurowings has prohibited this phone
on all Eurowings and Germanwings flights.
The phone must not be carried on board, hand baggage or checked
baggage. Eurowings does not provide any storage facilities, so we ask
all our passengers not to take the phone on board. In other case
boarding will be denied. Samsung has already started a recall action
for this device.
Due to repair work being carried out on the apron at Hamburg Airport,
there will be changes to the check-in closing times from
01.03.2016. Please note that the web and mobile check-in,
self-service check-in and the check-in counter will close 35
minutes before the scheduled departure time.
Please be aware of this when planning your trip.