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UPDATE: Eurowings sends special flights for holiday guests at short notice
Eurowings has organised special flights at short notice to fly holiday guests back to Germany. In the next few days the airline will be offering additional connections from Palma de Mallorca to Stuttgart, Hamburg and Düsseldorf. In total, Eurowings expects to bring back around 2500 passengers to Germany with these additional flights. All connections can be booked as usual on eurowings.com. In addition, Eurowings is also checking the possibility of adding further special flights.
To make a free rebooking of your flight, please follow the instructions on our website.
Far-reaching goodwill regulations for rebookings
Is my flight taking place? Please check your current flight status regularly and our current flight schedule.
Can I rebook my flight? Yes, this is possible free of charge. Please note the conditions below.
How can I rebook my flight? Please rebook your flight via our website or the Eurowings App under the section "My Trip". If you wish to rebook the route of your flight, please contact our Service Center. Please note: Despite the regular textual references to a rebooking fee, this fee will currently not be charged in the rebooking process (see display in the shopping cart). All updated conditions for rebooking can be found here at a glance.
What can I do if my flight is cancelled? In the unfortunate event of a flight cancellation, please visit our service page on flight irregularities.
Can I cancel my flight? Booked flights can only be cancelled if the Flex option was selected during the flight booking process. Flights without the Flex option cannot be canceled.
With the new goodwill arrangement, Eurowings is responding to the wish of many customers to be able to make their travel plans more flexible under the exceptional circumstances caused by the spread of the coronavirus.
Eurowings asks all passengers to urgently check the current travel and entry limitations of their final destination. You can find more information here.