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Attention - The strike by the air-traffic control in France on
Monday May 26, 2018 to Wednesday May 28, 2018 may lead to
irregularities, delays and cancellations of flights to and from France
and there may be delays throughout the route network. Eurowings
regrets any irregularities that passengers may experience as a result
of the strike and is committed to minimising their impact.
We therefore ask all passengers to
regularly check the current status
of their flights.
Air passengers who have provided their contact details will be
informed of any changes by SMS or email. Passengers who have booked a
flight through eurowings.com can retroactively enter their personal
contact details in the ‘My Eurowings’ section.
No other airline in Europe is growing as fast as Eurowings is. That
means more flights, more exciting destinations and, most of all, more
Eurowings! But expanding a fleet like ours doesn’t just happen
overnight. In the meantime we will be relying on our strong and
renowned partner airlines to operate some of our flights.
While some things may be a bit different to what you’re used to,
such as the cabin design and range of on-board services, our promise
to bring you to your destination safely and on time remains. We hope
you enjoy the flight and thank you for your understanding. You will find
useful information about our partner airlines here.
Your Eurowings Team
Berlin-Tegel Airport (TXL) has reached the limit of its capacity. You
should expect considerable waiting times, especially at security check
areas. For this reason, we recommend that you arrive at the airport at
least 90 minutes before your planned flight departure.
During the holiday season, you should ideally allow 120
minutes. We have asked the airport operator to provide additional
security check areas and increase the number of staff. We are also
doing everything we can to keep the impact on our customers to an
absolute minimum. We offer you our sincere apologies and ask for your understanding.
Several authorities - including those in the U.S.A., Canada or Hong
Kong - have banned the Samsung Galaxy Note 7 from board for safety
reasons. Based on these decisions, Eurowings has prohibited this phone
on all Eurowings and Germanwings flights.
The phone must not be carried on board, hand baggage or checked
baggage. Eurowings does not provide any storage facilities, so we ask
all our passengers not to take the phone on board. In other case
boarding will be denied. Samsung has already started a recall action
for this device.
Due to repair work being carried out on the apron at Hamburg Airport,
there will be changes to the check-in closing times from
01.03.2016. Please note that the web and mobile check-in,
self-service check-in and the check-in counter will close 35
minutes before the scheduled departure time.
Please be aware of this when planning your trip.