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Due to the increasing number of new Corona infections, the Robert Koch Institute declared the following regions from our current flight schedule as risk areas:
Austria: Vienna (deferal state)
Bosnia & Herzegovina: Sarajevo
Croatia: Split, Zadar, Dubrovnik
France: Nice, Marseille, Paris, Lyon
France (Corsica): Bastia, Calvi
Spain (Mainland): Alicante, Barcelona, Bilbao, Jerez de la Frontera, Malaga, Valencia
Spain (Balearics): Ibiza, Menorca, Palma de Mallorca
Spain (Canaries): Fuerteventura, Las Palmas / Gran Canaria, Lanzarote, Teneriffa Süd, Santa Cruz de La Palma
You can find more information and an overview of all risk areas on the websites of the Robert Koch Institute and the German Foreign Ministry.
In addition, you can download a leaflet of the German Ministry of Health for people returning from risk.
Returnees from the affected areas are obliged to undergo a Corona test and must report to the Health Department. If the Corona test is negative, the mandatory 14-day quarantine after returning from a risk area will be lifted.
With the Eurowings Flexibility Guarantee you can change your flights free of charge up to 7 days before departure. Only the price difference to the new flight will be charged.
The health of our passengers and staff is of utmost importance to us. Many measures have already been taken to protect our guests and employees during the current corona crisis.
From September onwards, you can only be exempt from wearing a mask onboard for medical reasons if you present a medical certificate.
You can find the form for the medical certificate to download here.
In addition, passengers who are unable to wear a mask during the flight must present a negative Covid-19 test. The test result may not be older than 48 hours at the scheduled start of the journey.
Together we ensure that safe travel remains possible even in times of Corona.
Please find more information on the mask obligation in our General Conditions of Carriage, Article 11.5 as well as on our page about infection control.
To protect themselves and others after their return to Germany from a current risk area, passengers will be required to undergo mandatory testing for Covid-19 from Saturday, August 8, 2020.
Free Corona tests are available for this purpose at German airports.
The test result can be viewed online within 3 days. If your test result is negative, the 14-day domestic quarantine for returnees from risk areas that would otherwise have been necessary will be lifted.
To avoid waiting times, Nuremberg Airport offers you the opportunity to register online for a test before your return journey.
We thank you for your support in containing the coronavirus.
Due to the Corona crisis, the entry into many countries is strongly regulated and sometimes changes occur at short notice. Some countries require an online registration up to 48 hours prior to entry and the completion of a health questionnaire.
Please take a little time before departure and prepare yourself for the requirements of the respective destination country.
Important note for passengers travelling to Greece, Spain or Italy:
Greece: The online registration must be done at least 24 hours before departure to Greece. After filling out the form you will receive a QR code. This code must be shown on the day of travel in printed form or on your smartphone at check-in and/or boarding. Without a QR Code, the flight and the entry to Greece will be denied. In some cases, the confirmation email is also accepted at check-in, provided that the online registration has taken place at least 24 hours before departure.
Spain: Air travellers must always fill out a form on the Spain Travel Health Portal for health checks. You will then receive a QR code, which must be presented upon entry. Registration can be done at the earliest 48 hours before intended entry. This can also be done via the free SpTH app.
Italy: Online registration prior to arrival is required for all passengers with the following destinations: Lamezia Terme (SUF), Olbia (OLB), Cagliari (CAG), Palermo (PMO), Catania (CTA)
Cyprus: The online registration must be done at least 24 hours before departure to Cyprus. After filling out the form you will receive a confirmation. This confirmation must be shown on the day of travel in printed form or on your smartphone at check-in and/or boarding. Without a confirmation, the flight and the entry to Cyprus will be denied. Additionally you may be charged with a 500 euros fine.
Please check the government website of your destination country for further information or consult the IATA Travel Centre.
We are aware that the unclear news situation regarding the danger and spread of coronavirus (COVID-19) can be worrying for air travellers. Given these circumstances, we appreciate your continued trust in us.
The health and safety of our passengers and employees is our highest priority. We would therefore like to provide you with comprehensive information on the current situation and our measures.
The situation is currently challenging for everyone. We assure you that all Eurowings employees are doing their best to help you as quickly as possible.
We therefore ask for your patience and thank you in advance for your understanding.
Your most frequently asked questions:
Is my flight taking place? Please check your current flight status regularly and our current flight schedule.
Can I rebook my flight and how? Yes, this is possible free of charge. Please note these conditions and instructions.
What can I do if my flight is cancelled? In the unfortunate event of a flight cancellation, you can claim a flight voucher.