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Several authorities - including those in the U.S.A., Canada or Hong
Kong - have banned the Samsung Galaxy Note 7 from board for safety
reasons. Based on these decisions, Eurowings has prohibited this phone
on all Eurowings and Germanwings flights.
The phone must not be carried on board, hand baggage or checked
baggage. Eurowings does not provide any storage facilities, so we ask
all our passengers not to take the phone on board. In other case
boarding will be denied. Samsung has already started a recall action
for this device.
The Germanwings app is no longer available. Please download the
Eurowings app from the App Store. There you can log in with your
existing login information and manage your bookings.
Due to repair work being carried out on the apron at Hamburg Airport,
there will be changes to the check-in closing times from
01.03.2016. Please note that the web and mobile check-in,
self-service check-in and the check-in counter will close 35
minutes before the scheduled departure time.
Please be aware of this when planning your trip.